What to Do if You are Involved in an Auto Accident
(Print this page and place in your automobile for future reference)
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Stop your vehicle and move it to a position of safety. The law requires
you to stop at the accident scene.
- Check all parties for injuries and call for medical assistance if needed.
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Exchange information with the other parties involved in the accident.
Names, addresses, telephone numbers, type and ownership of vehicles,
insurance information and description of damages are important information
to obtain.
- Try to identify any witnesses. Obtain their names, addresses and telephone numbers.
- Call the police. The police will advise you if their response to the scene is not necessary.
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Do not admit fault to anyone as there could be multiple factors contributing to an accident.
Give factual details of your recollection of the accident and cooperate with the police in
providing answers to their questions.
- If your vehicle needs to be towed, request that it be removed to a repair shop of your choice.
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As soon as possible, contact your agent to report the accident. If you desire, you may
contact our Claims Department directly using our 24-hour toll-free reporting line at
1-800-877-9006.
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If you suspect insurance fraud is being committed at any time, please contact our
Special Investigation Unit toll-free at 1-800-877-0600.
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What to Do in the Event of a Homeowners or Commercial Property Loss
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As soon as possible, contact your agent to report the loss. If you desire, you
may contact our Claims Department directly using our 24-hour toll-free reporting
line at 1-800-877-9006.
- Make reasonable and necessary repairs to protect your property from further damage or loss.
- Keep a record of repair costs and retain receipts for any expenditures.
- If the loss involves theft or vandalism, notify the police immediately.
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If you suspect insurance fraud is being committed at any time, please contact our
Special Investigation Unit toll-free at 1-800-877-0600.
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What to Do in the Event of a Workers' Compensation Claim
- Make sure the injured employee receives the proper and necessary medical attention.
- Complete the state-mandated accident reporting form.
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As soon as possible, contact your agent to report any alleged work-related injury.
If you desire, you may contact our Claims Department directly using our 24-hour
toll-free reporting line at 1-800-877-9006.
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If you suspect insurance fraud is being committed at any time, please contact our
Special Investigation Unit toll-free at 1-800-877-0600.
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What to Do in the Event of a General Liability Claim
- If an injury is involved, provide the necessary assistance to the injured party.
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Obtain the name, address and telephone number of the injured party. Try to obtain
a brief description of what occurred.
- Obtain names, addresses and telephone numbers of any witnesses.
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Do not admit fault or responsibility, but give factual details based on your knowledge
and recollection of the incident. Cooperate fully with police or any authorities investigating.
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As soon as possible, contact your agent to report a loss. If you desire, you may contact our
Claims Department directly using our 24-hour toll-free reporting line at 1-800-877-9006.
-
If you suspect insurance fraud is being committed at any time, please contact our
Special Investigation Unit toll-free at 1-800-877-0600.
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